Help Desk Diploma Curriculum
Gain a firm understanding of computer repair, customer service, and computer terminology both in
technical format and in layman's terms. Look forward to pursuing a career as a help desk specialist, network administration
specialist, IT specialist, or computer repair technician.
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Personal Computer Configuration
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Application Troubleshooting, Problem solving, and Support
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Personal Computer Troubleshooting and Problem Solving
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User Support and Troubleshooting a Microsoft Operating System
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Computers, Peripherals, and Networks
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Advanced Help Desk Skills
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